diff --git a/app/services/bulk_upload/lettings/year2022/csv_parser.rb b/app/services/bulk_upload/lettings/year2022/csv_parser.rb
index 663964195..f5bba15bf 100644
--- a/app/services/bulk_upload/lettings/year2022/csv_parser.rb
+++ b/app/services/bulk_upload/lettings/year2022/csv_parser.rb
@@ -93,6 +93,7 @@ private
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
     @normalised_string.scrub!("")
+    @normalised_string.tr!("\r", "\n")
 
     @normalised_string
   end
diff --git a/app/services/bulk_upload/lettings/year2023/csv_parser.rb b/app/services/bulk_upload/lettings/year2023/csv_parser.rb
index 632e18329..a51f215fb 100644
--- a/app/services/bulk_upload/lettings/year2023/csv_parser.rb
+++ b/app/services/bulk_upload/lettings/year2023/csv_parser.rb
@@ -98,6 +98,7 @@ private
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
     @normalised_string.scrub!("")
+    @normalised_string.tr!("\r", "\n")
 
     @normalised_string
   end
diff --git a/app/services/bulk_upload/sales/year2022/csv_parser.rb b/app/services/bulk_upload/sales/year2022/csv_parser.rb
index 76604d5fe..4bae79d33 100644
--- a/app/services/bulk_upload/sales/year2022/csv_parser.rb
+++ b/app/services/bulk_upload/sales/year2022/csv_parser.rb
@@ -67,6 +67,7 @@ private
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
     @normalised_string.scrub!("")
+    @normalised_string.tr!("\r", "\n")
 
     @normalised_string
   end
diff --git a/app/services/bulk_upload/sales/year2023/csv_parser.rb b/app/services/bulk_upload/sales/year2023/csv_parser.rb
index 6a1929b5c..abbc51632 100644
--- a/app/services/bulk_upload/sales/year2023/csv_parser.rb
+++ b/app/services/bulk_upload/sales/year2023/csv_parser.rb
@@ -93,6 +93,7 @@ private
     @normalised_string = File.read(path, encoding: "bom|utf-8")
     @normalised_string.gsub!("\r\n", "\n")
     @normalised_string.scrub!("")
+    @normalised_string.tr!("\r", "\n")
 
     @normalised_string
   end
diff --git a/spec/services/bulk_upload/lettings/year2022/csv_parser_spec.rb b/spec/services/bulk_upload/lettings/year2022/csv_parser_spec.rb
index f2b9dda6a..5ae063567 100644
--- a/spec/services/bulk_upload/lettings/year2022/csv_parser_spec.rb
+++ b/spec/services/bulk_upload/lettings/year2022/csv_parser_spec.rb
@@ -169,4 +169,22 @@ RSpec.describe BulkUpload::Lettings::Year2022::CsvParser do
       end
     end
   end
+
+  context "when parsing csv with carriage returns" do
+    before do
+      file.write("Question\r\n")
+      file.write("Additional info\r")
+      file.write("Values\r\n")
+      file.write("Can be empty?\r")
+      file.write("Type of letting the question applies to\r\n")
+      file.write("Duplicate check field?\r")
+      file.write(BulkUpload::LettingsLogToCsv.new(log:).default_2022_field_numbers_row)
+      file.write(BulkUpload::LettingsLogToCsv.new(log:).to_2022_csv_row)
+      file.rewind
+    end
+
+    it "parses csv correctly" do
+      expect(service.row_parsers[0].field_12.to_i).to eq(35)
+    end
+  end
 end
diff --git a/spec/services/bulk_upload/lettings/year2023/csv_parser_spec.rb b/spec/services/bulk_upload/lettings/year2023/csv_parser_spec.rb
index 936cf1103..43e2f262a 100644
--- a/spec/services/bulk_upload/lettings/year2023/csv_parser_spec.rb
+++ b/spec/services/bulk_upload/lettings/year2023/csv_parser_spec.rb
@@ -150,6 +150,24 @@ RSpec.describe BulkUpload::Lettings::Year2023::CsvParser do
     end
   end
 
+  context "when parsing csv with carriage returns" do
+    before do
+      file.write("Question\r\n")
+      file.write("Additional info\r")
+      file.write("Values\r\n")
+      file.write("Can be empty?\r")
+      file.write("Type of letting the question applies to\r\n")
+      file.write("Duplicate check field?\r")
+      file.write(BulkUpload::LettingsLogToCsv.new(log:).default_2023_field_numbers_row)
+      file.write(BulkUpload::LettingsLogToCsv.new(log:).to_2023_csv_row)
+      file.rewind
+    end
+
+    it "parses csv correctly" do
+      expect(service.row_parsers[0].field_13).to eql(log.tenancycode)
+    end
+  end
+
   describe "#column_for_field", aggregate_failures: true do
     context "when with headers using default ordering" do
       before do
diff --git a/spec/services/bulk_upload/sales/year2022/csv_parser_spec.rb b/spec/services/bulk_upload/sales/year2022/csv_parser_spec.rb
index 2d65075b5..76504b974 100644
--- a/spec/services/bulk_upload/sales/year2022/csv_parser_spec.rb
+++ b/spec/services/bulk_upload/sales/year2022/csv_parser_spec.rb
@@ -94,4 +94,26 @@ RSpec.describe BulkUpload::Sales::Year2022::CsvParser do
       end
     end
   end
+
+  context "when parsing csv with carriage returns" do
+    let(:file) { Tempfile.new }
+    let(:path) { file.path }
+    let(:log) { build(:sales_log, :completed) }
+
+    before do
+      file.write("Question\r\n")
+      file.write("Additional info\r")
+      file.write("Values\r\n")
+      file.write("Can be empty?\r")
+      file.write("Type of letting the question applies to\r\n")
+      file.write("Duplicate check field?\r")
+      file.write(BulkUpload::SalesLogToCsv.new(log:).to_2022_csv_row)
+      file.rewind
+    end
+
+    it "parses csv correctly" do
+      expect(service.column_for_field("field_1")).to eql("A")
+      expect(service.column_for_field("field_125")).to eql("DU")
+    end
+  end
 end
diff --git a/spec/services/bulk_upload/sales/year2023/csv_parser_spec.rb b/spec/services/bulk_upload/sales/year2023/csv_parser_spec.rb
index 54af60e3d..72c19e5d1 100644
--- a/spec/services/bulk_upload/sales/year2023/csv_parser_spec.rb
+++ b/spec/services/bulk_upload/sales/year2023/csv_parser_spec.rb
@@ -145,4 +145,22 @@ RSpec.describe BulkUpload::Sales::Year2023::CsvParser do
       end
     end
   end
+
+  context "when parsing csv with carriage returns" do
+    before do
+      file.write("Question\r\n")
+      file.write("Additional info\r")
+      file.write("Values\r\n")
+      file.write("Can be empty?\r")
+      file.write("Type of letting the question applies to\r\n")
+      file.write("Duplicate check field?\r")
+      file.write(BulkUpload::SalesLogToCsv.new(log:).default_2023_field_numbers_row)
+      file.write(BulkUpload::SalesLogToCsv.new(log:).to_2023_csv_row)
+      file.rewind
+    end
+
+    it "parses csv correctly" do
+      expect(service.row_parsers[0].field_19).to eql(log.uprn)
+    end
+  end
 end