diff --git a/app/controllers/organisations_controller.rb b/app/controllers/organisations_controller.rb
index c21827198..3e88119ce 100644
--- a/app/controllers/organisations_controller.rb
+++ b/app/controllers/organisations_controller.rb
@@ -23,7 +23,7 @@ class OrganisationsController < ApplicationController
   def schemes
     all_schemes = Scheme.where(owning_organisation: [@organisation] + @organisation.parent_organisations)
 
-    @pagy, @schemes = pagy(filter_manager.filtered_schemes(all_schemes, search_term, session_filters).order_by_completion.order_by_service_name)
+    @pagy, @schemes = pagy(filter_manager.filtered_schemes(all_schemes, search_term, session_filters).order_by_service_name)
     @searched = search_term.presence
     @total_count = all_schemes.size
     @filter_type = "schemes"
diff --git a/app/controllers/schemes_controller.rb b/app/controllers/schemes_controller.rb
index 2c425bb58..fb8281be8 100644
--- a/app/controllers/schemes_controller.rb
+++ b/app/controllers/schemes_controller.rb
@@ -15,7 +15,7 @@ class SchemesController < ApplicationController
     redirect_to schemes_organisation_path(current_user.organisation) unless current_user.support?
     all_schemes = Scheme.all
 
-    @pagy, @schemes = pagy(filter_manager.filtered_schemes(all_schemes, search_term, session_filters).order_by_completion.order_by_service_name)
+    @pagy, @schemes = pagy(filter_manager.filtered_schemes(all_schemes, search_term, session_filters).order_by_service_name)
     @searched = search_term.presence
     @total_count = all_schemes.size
     @filter_type = "schemes"
diff --git a/app/models/scheme.rb b/app/models/scheme.rb
index 55d15dfb2..b5faee044 100644
--- a/app/models/scheme.rb
+++ b/app/models/scheme.rb
@@ -11,14 +11,17 @@ class Scheme < ApplicationRecord
   scope :search_by_postcode, ->(postcode) { left_joins(:locations).where("REPLACE(locations.postcode, ' ', '') ILIKE ?", "%#{postcode.delete(' ')}%") }
   scope :search_by_location_name, ->(name) { left_joins(:locations).where("locations.name ILIKE ?", "%#{name}%") }
   scope :search_by, lambda { |param|
-                      search_by_postcode(param)
-                        .or(search_by_service_name(param))
-                        .or(search_by_location_name(param))
-                        .or(filter_by_id(param)).distinct
+                      select("schemes.*, lower(service_name) as lowercase_service_name")
+                                        .search_by_postcode(param)
+                                          .or(search_by_service_name(param))
+                                          .or(search_by_location_name(param))
+                                          .or(filter_by_id(param)).distinct
                     }
 
-  scope :order_by_completion, -> { order("schemes.confirmed ASC NULLS FIRST") }
-  scope :order_by_service_name, -> { order(service_name: :asc) }
+  scope :order_by_service_name, lambda {
+    select("schemes.*, lower(service_name) as lowercase_service_name")
+      .order("lowercase_service_name ASC")
+  }
   scope :filter_by_owning_organisation, ->(owning_organisation, _user = nil) { where(owning_organisation:) }
   scope :filter_by_status, lambda { |statuses, _user = nil|
     filtered_records = all