diff --git a/app/helpers/tag_helper.rb b/app/helpers/tag_helper.rb
index e2a3ec92d..3cb02b769 100644
--- a/app/helpers/tag_helper.rb
+++ b/app/helpers/tag_helper.rb
@@ -14,6 +14,7 @@ module TagHelper
     deactivated: "Deactivated",
     deleted: "Deleted",
     merged: "Merged",
+    unconfirmed: "Unconfirmed",
   }.freeze
 
   COLOUR = {
@@ -29,6 +30,7 @@ module TagHelper
     deactivated: "grey",
     deleted: "red",
     merged: "orange",
+    unconfirmed: "red",
   }.freeze
 
   def status_tag(status, classes = [])
diff --git a/app/models/user.rb b/app/models/user.rb
index 0fc21172a..25599da56 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -237,6 +237,16 @@ class User < ApplicationRecord
     active_unread_notifications.last
   end
 
+  def status
+    if active == false
+      :deactivated
+    elsif confirmed? == false
+      :unconfirmed
+    else
+      :active
+    end
+  end
+
 protected
 
   # Checks whether a password is needed or not. For validations only.
diff --git a/app/views/users/_user_list.html.erb b/app/views/users/_user_list.html.erb
index fd854b53b..19e206b03 100644
--- a/app/views/users/_user_list.html.erb
+++ b/app/views/users/_user_list.html.erb
@@ -50,7 +50,7 @@
             <% end %>
           <% end %>
           <% row.with_cell(text: simple_format(org_cell(user), {}, wrapper_tag: "div")) %>
-          <% row.with_cell(text: user.active? ? user.last_sign_in_at&.to_formatted_s(:govuk_date) : "Deactivated") %>
+          <% row.with_cell(text: user.active? ? user.last_sign_in_at&.to_formatted_s(:govuk_date) : status_tag(user.status)) %>
           <%= govuk_link_to users_path(user) do %>
             <span class="govuk-visually-hidden">User </span><%= user.id %>
           <% end %>
diff --git a/app/views/users/show.html.erb b/app/views/users/show.html.erb
index a8f12cd36..bf2877fbc 100644
--- a/app/views/users/show.html.erb
+++ b/app/views/users/show.html.erb
@@ -112,6 +112,12 @@
               row.with_action
             end
           end %>
+
+      <%= summary_list.with_row do |row|
+            row.with_key { "Status" }
+            row.with_value { status_tag(@user.status) }
+            row.with_action
+          end %>
     <% end %>
 
     <div class="govuk-button-group">
@@ -123,7 +129,7 @@
           <% end %>
         <% else %>
           <span class="app-!-colour-muted govuk-!-margin-right-2">
-            This user has been deactivated. <%= govuk_button_link_to "Reactivate user", reactivate_user_path(@user) %>
+            <%= govuk_button_link_to "Reactivate user", reactivate_user_path(@user) %>
           </span>
         <% end %>
       <% end %>
diff --git a/spec/features/user_spec.rb b/spec/features/user_spec.rb
index e898c1b0a..180a92aec 100644
--- a/spec/features/user_spec.rb
+++ b/spec/features/user_spec.rb
@@ -487,7 +487,7 @@ RSpec.describe "User Features" do
       it "allows to deactivate the user" do
         click_button("I’m sure – deactivate this user")
         expect(page).to have_current_path("/users/#{other_user.id}")
-        expect(page).to have_content("This user has been deactivated.")
+        expect(page).to have_content("Deactivated")
         expect(page).to have_css(".govuk-notification-banner.govuk-notification-banner--success")
       end
     end
@@ -517,7 +517,7 @@ RSpec.describe "User Features" do
       it "allows to cancel user reactivation" do
         click_link("No – I’ve changed my mind")
         expect(page).to have_current_path("/users/#{other_user.id}")
-        expect(page).to have_content("This user has been deactivated.")
+        expect(page).to have_content("Deactivated")
         expect(page).to have_no_css(".govuk-notification-banner.govuk-notification-banner--success")
       end
 
diff --git a/spec/models/user_spec.rb b/spec/models/user_spec.rb
index c272320b2..774a7893b 100644
--- a/spec/models/user_spec.rb
+++ b/spec/models/user_spec.rb
@@ -481,4 +481,41 @@ RSpec.describe User, type: :model do
       end
     end
   end
+
+  describe "#status" do
+    let(:user) { create(:user) }
+
+    it "returns :deactivated for deactivated users" do
+      user.active = false
+
+      expect(user.status).to eq(:deactivated)
+    end
+
+    it "returns :unconfirmed for a user with no confirmed_at" do
+      user.confirmed_at = nil
+
+      expect(user.status).to eq(:unconfirmed)
+    end
+
+    it "returns :deactivated for a user with no confirmed_at and active false" do
+      user.confirmed_at = nil
+      user.active = false
+
+      expect(user.status).to eq(:deactivated)
+    end
+
+    it "returns :unconfirmed for a user with no confirmed_at and active true" do
+      user.confirmed_at = nil
+      user.active = true
+
+      expect(user.status).to eq(:unconfirmed)
+    end
+
+    it "returns :active for a user with active status and confirmation date" do
+      user.active = true
+      user.confirmed_at = Time.zone.yesterday
+
+      expect(user.status).to eq(:active)
+    end
+  end
 end
diff --git a/spec/requests/users_controller_spec.rb b/spec/requests/users_controller_spec.rb
index 48cc0f064..ddc457f6c 100644
--- a/spec/requests/users_controller_spec.rb
+++ b/spec/requests/users_controller_spec.rb
@@ -622,7 +622,7 @@ RSpec.describe UsersController, type: :request do
             end
 
             it "shows if user is not active" do
-              expect(page).to have_content("This user has been deactivated.")
+              expect(page).to have_content("Deactivated")
             end
 
             it "allows reactivating the user" do
@@ -1467,7 +1467,7 @@ RSpec.describe UsersController, type: :request do
             end
 
             it "shows if user is not active" do
-              expect(page).to have_content("This user has been deactivated.")
+              expect(page).to have_content("Deactivated")
             end
 
             it "allows reactivating the user" do