diff --git a/app/controllers/users_controller.rb b/app/controllers/users_controller.rb
index f7e7c5a81..e77c687bf 100644
--- a/app/controllers/users_controller.rb
+++ b/app/controllers/users_controller.rb
@@ -81,13 +81,17 @@ class UsersController < ApplicationController
   end
 
   def deactivate
-    unless current_user != @user && (current_user.support? || current_user.data_coordinator?)
+    if current_user.can_toggle_active?(@user)
+      render "toggle-active", locals: { action: "deactivate" }
+    else
       redirect_to user_path(@user)
     end
   end
 
   def reactivate
-    unless current_user != @user && (current_user.support? || current_user.data_coordinator?)
+    if current_user.can_toggle_active?(@user)
+      render "toggle-active", locals: { action: "reactivate" }
+    else
       redirect_to user_path(@user)
     end
   end
diff --git a/app/models/user.rb b/app/models/user.rb
index b6e53d219..f6a20c722 100644
--- a/app/models/user.rb
+++ b/app/models/user.rb
@@ -135,4 +135,8 @@ class User < ApplicationRecord
       end
     end
   end
+
+  def can_toggle_active?(user)
+    self != user && (support? || data_coordinator?)
+  end
 end
diff --git a/app/views/users/deactivate.html.erb b/app/views/users/deactivate.html.erb
deleted file mode 100644
index ce5b64f1e..000000000
--- a/app/views/users/deactivate.html.erb
+++ /dev/null
@@ -1,23 +0,0 @@
-<% content_for :title, current_user == @user ? "Your account" : "#{@user.name.presence || @user.email}’s account" %>
-
-<div class="govuk-grid-row">
-    <%= form_for(@user, as: :user, html: { method: :patch }) do |f| %>
-        <div class="govuk-grid-column-two-thirds-from-desktop"> 
-            <h1 class="govuk-heading-l">
-                <span class="govuk-caption-l"><%= @user.name %></span>
-                Are you sure you want to deactivate this user?
-            </h1>
-            <p>Deactivating this user will mean they can no longer access this service to submit CORE data.</p>
-            <p>Any logs this user has already submitted will not be affected.</p>
-            <%= f.govuk_text_field :active,
-                                    value: false,
-                                    hidden: true %>
-
-            <%= f.govuk_submit "I’m sure - deactivate this user" %>
-            <p class="govuk-body">
-                <%= govuk_link_to("No - I’ve changed my mind", user_path(@user)) %>
-            </p>
-        </div>
-    </div>
-    <% end %>
-</div>
diff --git a/app/views/users/reactivate.html.erb b/app/views/users/reactivate.html.erb
deleted file mode 100644
index 4bda0ca4d..000000000
--- a/app/views/users/reactivate.html.erb
+++ /dev/null
@@ -1,20 +0,0 @@
-<% content_for :title, current_user == @user ? "Your account" : "#{@user.name.presence || @user.email}’s account" %>
-
-<div class="govuk-grid-row">
-    <%= form_for(@user, as: :user, html: { method: :patch }) do |f| %>
-        <div class="govuk-grid-column-two-thirds-from-desktop"> 
-            <h1 class="govuk-heading-l">
-                <span class="govuk-caption-l"><%= @user.name %></span>
-                Are you sure you want to reactivate this user?
-            </h1>
-            <%= f.govuk_text_field :active,
-                                    value: true,
-                                    hidden: true %>
-            <%= f.govuk_submit "I’m sure - reactivate this user" %>
-            <p class="govuk-body">
-                <%= govuk_link_to("No - I’ve changed my mind", user_path(@user)) %>
-            </p>
-        </div>
-    </div>
-    <% end %>
-</div>
diff --git a/app/views/users/show.html.erb b/app/views/users/show.html.erb
index 0166f28cd..33a4fda96 100644
--- a/app/views/users/show.html.erb
+++ b/app/views/users/show.html.erb
@@ -5,7 +5,7 @@
     <h1 class="govuk-heading-l">
       <%= content_for(:title) %>
     </h1>
-    <% if can_toggle_active?(@user, current_user) %>
+    <% if current_user.can_toggle_active?(@user) %>
       <% if @user.active? %>
         <%= govuk_link_to "Deactivate user", "/users/#{@user.id}/deactivate" %>
       <% else %>
diff --git a/app/views/users/toggle-active.html.erb b/app/views/users/toggle-active.html.erb
new file mode 100644
index 000000000..6265866cf
--- /dev/null
+++ b/app/views/users/toggle-active.html.erb
@@ -0,0 +1,26 @@
+<% content_for :title, "#{action.capitalize} #{@user.name.presence || @user.email}’s account" %>
+
+<div class="govuk-grid-row">
+    <%= form_for(@user, as: :user, html: { method: :patch }) do |f| %>
+        <div class="govuk-grid-column-two-thirds-from-desktop"> 
+            <h1 class="govuk-heading-l">
+                <span class="govuk-caption-l"><%= @user.name %></span>
+                Are you sure you want to <%= action %> this user?
+            </h1>
+            <% if action == "deactivate" %>
+                <p>Deactivating this user will mean they can no longer access this service to submit CORE data.</p>
+                <p>Any logs this user has already submitted will not be affected.</p>
+            <% end %>
+            <% active_value = action == "deactivate" ? false : true %>
+            <div hidden> 
+                <%= f.govuk_text_field :active,
+                value: active_value %>
+            </div>
+            <%= f.govuk_submit "I’m sure - #{action} this user" %>
+            <p class="govuk-body">
+                <%= govuk_link_to("No - I’ve changed my mind", user_path(@user)) %>
+            </p>
+        </div>
+    </div>
+    <% end %>
+</div>
\ No newline at end of file