diff --git a/app/views/users/deactivate.html.erb b/app/views/users/deactivate.html.erb
index 57a0dbcb0..b78303ba7 100644
--- a/app/views/users/deactivate.html.erb
+++ b/app/views/users/deactivate.html.erb
@@ -1,7 +1,7 @@
 <% content_for :title, current_user == @user ? "Your account" : "#{@user.name.presence || @user.email}’s account" %>
 
 <div class="govuk-grid-row">
-    <%= form_with model: @user, url: user_path(@user), method: "post", local: true do |f| %>
+    <%= form_for(@user, as: :user, html: { method: :patch }) do |f| %>
         <div class="govuk-grid-column-two-thirds-from-desktop"> 
             <h1 class="govuk-heading-l">
                 <span class="govuk-caption-l"><%= @user.name %></span>
@@ -10,6 +10,10 @@
             <p>Deactivating this user will mean they can no longer access this service to submit CORE data.</p>
             <p>Any logs this user has already submitted will not be affected.</p>
             <input type="hidden" id="<%= @user.id %>" name="active" value=false>
+            <%= f.govuk_text_field :active,
+                                    value: false,
+                                    hidden: true %>
+
             <%= f.govuk_submit "I’m sure - deactivate this user" %>
             <p class="govuk-body">
                 <%= govuk_link_to("No - I’ve changed my mind", user_path(@user)) %>
diff --git a/app/views/users/show.html.erb b/app/views/users/show.html.erb
index 416e83958..8607f4f1d 100644
--- a/app/views/users/show.html.erb
+++ b/app/views/users/show.html.erb
@@ -6,7 +6,11 @@
       <%= content_for(:title) %>
     </h1>
     <% if can_toggle_active?(@user, current_user) %>
-      <%= govuk_link_to "Deactivate user", "/users/#{@user.id}/deactivate" %>
+      <% if @user.active? %>
+        <%= govuk_link_to "Deactivate user", "/users/#{@user.id}/deactivate" %>
+      <% else %>
+        <span class="app-!-colour-muted govuk-!-margin-right-2">This user has been deactivated.</span>
+      <% end %>
     <% end %>
 
     <h2 class="govuk-heading-m">
diff --git a/spec/requests/users_controller_spec.rb b/spec/requests/users_controller_spec.rb
index 6637b5040..d27d4ea10 100644
--- a/spec/requests/users_controller_spec.rb
+++ b/spec/requests/users_controller_spec.rb
@@ -505,6 +505,17 @@ RSpec.describe UsersController, type: :request do
           it "allows deactivating the user" do
             expect(page).to have_link("Deactivate user", href: "/users/#{other_user.id}/deactivate")
           end
+
+          context "when user is deactivated" do
+            before do
+              other_user.update!(active: false)
+              get "/users/#{other_user.id}", headers:, params: {}
+            end
+
+            it "shows if user is not active" do
+              expect(page).to have_content("This user has been deactivated.")
+            end
+          end
         end
 
         context "when the user is not part of the same organisation as the current user" do